Existing User Login
For previously registered gateway users;
Need to register?
With an active connection, your gateway administrator or the SF support desk can provide a Gateway ID and password, to register new accounts.
Christmas 2025 Operating Hours
| Date | Helpdesk | Simulator Service |
|---|---|---|
| December | ||
| Wednesday 24th | Closed | Normal |
| Thursday 25th | Closed | Closed |
| Friday 26th | Closed | Closed |
| Monday 29th | Reduced 09:00 to 17:00 | Normal |
| Tuesday 30th | Reduced 09:00 to 17:00 | Normal |
| Wednesday 31st | Closed | Normal |
| January | ||
| Thursday 1st | Closed | Closed |
| Friday 2nd | Reduced 09:00 to 17:00 | Normal |
Normal Operating Hours
The services and support desk are available Monday to Friday at the following times:
- Simulator and SimGUI available from 05:30 to 20.30**
- Support desk available from 08.30 to 17.30
**Note: The times may differ depending on your service package.
Extended hours available on request.
The service is closed on all UK Public Holidays.
If you require any help, please call us on +44 330 390 5215 or email support@sfl.co.uk
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Euroclear and Safe FinancialsSafe Financials is an independent company and not part of Euroclear UK & Ireland. |
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